Politica dei rimborsi / Criteri di rimborso
Cancellations and Refunds
We will refund the amount paid in full for our products excluding other Merchants products. Any refund will be made within 14 days by the same method originally used by you to pay for your purchase unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.
The maximum refund for postage costs will be the costs of postage by the least expensive delivery method that was offered. For example, if we offered delivery of goods within 5 days at one cost but you choose to have the goods delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
Returns are at your own cost and risk and we will not pay for any returns postage. You have a legal obligation to take reasonable care of any products while they are in your possession. If you fail to comply with this obligation, we and the applicable Merchant may have a right of action against you for compensation. Where products are not suitable for posting, the applicable Merchant will arrange for them to be collected and you will have to bear the direct cost for returning the products. The costs will be dependent on the item and the delivery provider used by the us or Merchant.